- Home
- Online grocery: how it works?
online grocery: how it works?
First order?
to sign up
It’s easy! Simply enter your personal information in the required fields on the registration form.
Once your account has been created, sign in!
Before you start shopping
1
Choose the location that suits you best
Enter your postal code and select the store of your choice
2
Book your preferred time slot
Opt for our same-day or next day service, whichever best suits your schedule*
Enjoy the benefits of our service!
Same flyer savings
Same flyer prices and deals online
Same freshness
Place your order online and let our team select the freshest items for you
Quick and easy
Place your order anytime, anywhere and on any device!
Personalized shopping
Enjoy reccomendations based on your previous purchases
5 steps to finalize your order
1. confirm the products in your cart
Review the products in your cart before clicking on Order.
2. enter your payment information
You must enter your credit card information. This payment method will be saved to your account for future orders.
3. make sure that all the information you entered is correct
And then submit your order!
4. order confirmation email
Once you've placed your order, you will receive an order confirmation email with an estimated total price.The final total amount will be communicated in the email you will receive once your order has been assembled.
5. email confirming your order has been assembled
Once your order is assembled in store and ready to be picked up, you will receive a second email detailing your order and confirming the final amount. The email will also inform you if products have been substituted or if any products are missing from your order.
FAQ
Yes, you must create an account to checkout. However, you can browse our offers and add anything to your cart without an account.
A $3 assembly fee is charged for pickup services. There are no additional fees.
For those who cannot wait for their order the next day, Food Basics offers same-day pickup service. Apart from the standard $3 assembly fee, there are no additional costs for same-day pickups.
*Same-day pickup is subject to availability and cannot be guaranteed.
Electronic coupons available at foodbasics.ca can be used with online orders. Add your coupons to your cart while you shop online.
Coupons added to your cart are valid at the time of pick-up and will automatically be applied to eligible purchases.
Before you start shopping...
Enter your postal code to find stores where pickup is available.
At this time, pickup is only available at selected grocery stores.