Metro Ontario Inc. Gift Card Policy
Metro and Food Basics
Gift Card Policy:
We sell gift cards in our stores. All gift card sales are FINAL.
No refunds or exchanges will be provided. Some terms and conditions
apply to gift cards. Some but not all terms and conditions are
referred to below.*
Terms & Conditions:
- All gift cards sales are final. No refunds or exchanges will be
- Gift card value is in Canadian currency.
- Use of gift cards is subject to the terms and conditions
expressed on the back of each card.
- Your use of a gift card is deemed proof of your acceptance of
its terms and conditions.
- Except for phone cards, calling cards and bank-issued Visa/
Mastercard gift cards, there is no expiry date on gift cards.
- Except for bank-issued Visa/ Mastercard gift cards, there are
no additional fees beyond the face value of the card.
- Phone cards, Calling Cards and On-line Gaming Cards are subject
to taxes beyond the face value of the card.
- Gift cards must be activated before use and may be used 24
hours after activation.*
- Customer is responsible for keeping the gift card activation
slip as proof of purchase.
- Gift cards will not be accepted if altered or mutilated.
- In case
of loss, theft or unauthorized use, we will not replace the gift
- All gift cards sold between the hours of 10 p.m. and 8 a.m. are
payable by cash or debit card only.
- All gift card purchases with a total value of $250 or more, in
one transaction, using a credit card, require Management
*Metro-Food Basics Gift Cards:
- Metro-Food Basics gift cards can be used at all Metro and Food
Basics Stores in Ontario and Quebec.
- Metro-Food Basics gift cards can be checked for their balance
at all Metro and Food Basics Stores in Ontario and Quebec and
on-line at www.metro.ca.
- Metro-Food Basics gift cards will be accepted at any time at
Metro and Food Basics Stores. They have no expiry date and may be
used immediately after activation by the store.
- Use of Metro-Food Basics gift cards is subject to the terms and
conditions expressed on the cards.
- AIR MILES Reward Miles are not earned on gift card
- AIR MILES Instant Cash cannot be used to purchase gift cards at
Metro Stores in Ontario.
*Some exceptions may apply.
Effective November 3, 2013, Ontario Only
We reserve the right to make final decisions regarding Gift