1.1 Who is Food Basics?
Food Basics is the discount banner of Metro Ontario Inc. and
operates over 115 stores across Ontario. Since 1995, Food Basics
continues to save our Customers money on all their grocery needs
and where our Customers receive “always more for
Our community-based corporate stores offer competitive prices on a
variety of top national brand products, international foods as well
as our own high quality products- Selection and Irresistibles, in
an easy to shop layout.
1.2 What forms of payment does Food Basics accept?
Our payment options are cash, debit or Visa, MasterCard, and
American Express credit cards and Visa, MasterCard
and American Express prepaid bank gift cards.
We accept Metro-Food Basics gift cards, Metro gift cards, A&P
gift cards, Visa gift cards, Metro gift certificates, Food Basics
We do not accept AIR MILES Reward Certificates at Food Basics
Stores - only at Metro Stores in Ontario.
1.4 Does Food Basics sell Gift Cards?
Yes. Gift Cards make the simplest gift shopping ever! Food Basics
sells Metro-Food Basics Gift Cards in denominations of $20, $50 and
$100. Larger amounts can be purchased by speaking to the Store
Metro-Food Basics Gift Cards can be used in all of our Food Basics
and Metro Stores.
Also, you can choose from a large variety of other Retailer Gift
Cards in various denominations. These are easy to give and easy to
use with no returning of unwanted items.
All gift card sales are final. No refunds or exchanges
will be provided.
See the store for details, and the backer card attached to each
gift card, as terms and conditions apply.
1.5 Do you offer on-line shopping or a delivery service?
We currently do not offer online shopping or delivery service.
However we have over 115 Food Basics stores in Ontario to serve
you. Please visit our
to find a store near you.
1.6 Why did a particular product get discontinued?
Our stores carry thousands of items. Different stores carry
different products based on customer buying trends and
available shelf space at the store. Slow-moving and low-demand
products are discontinued and are replaced with new
products such as gluten-free lines and international
If you are looking for a specific product, we require the UPC which
is the 12-digit bar code on the product or please speak
to your local Food Basics Store Manager.
1.7 Can I buy your Irresistibles or Selection products for export?
Our products are exclusive to our stores and we do not sell
wholesale for export.
2. Donations and
2.1 What is your Donations and Sponsorship Policy?
Stores have always been strong supporters of their communities
through our employee donation program – The Metro Full Plate
Program. The Metro Full Plate Program supports four food-related
charities: Breakfast Clubs of Canada, Ontario Association of Food
Banks, Second Harvest and United Way. Therefore, we cannot
accommodate requests for donations at the corporate level or to
sponsor sports teams or other projects of this nature.
All local community donation requests should be directed in writing
to your Local Store Manager who will review the request and decide
on any appropriate support.
4. Food Basics Store Location?
Employment - Store Positions?
4.1 When is Food Basics going to open a store in my town?
We continually evaluate where to build new stores and where to
expand. Your suggestions for a new location will be
kept for future consideration.
4.2 I am interested in applying for a position with one of your stores. How can I do this?
Our individual stores
conduct their own hiring. You cannot apply on-line for a position
at Food Basics. Please take a copy
of your resume to your local store and speak with the Store Manager
or Bookkeeper about available store positions.
Applications are also available at the Store.
You can obtain a printable application by visiting our website at
Select - Ontario, Top of screen -select
Corporate Site, Left Side - select Careers, Select Retail Stores,
Click into Print the application form to
application form. The application titled "Metro Ontario Inc." is
for Food Baics Stores.
5.1 How do I subscribe to your eFLYER Weekly Specials?
Simply sign up by clicking into Subscribe on the lower left of our
foodbasics.ca home page and we will send you a
reminder about our Weekly Specials.
5.2 Once I subscribe, is it easy to unsubscribe to the eFLYER if I need to?
Absolutely. You will have the option to unsubscribe with each email
notification we send to you or use the Subscribe
feature on our home page.