Metro Ontario Inc. Gift Card Policy

Metro and Food Basics

Gift Card Policy:

We sell gift cards in our stores.  All gift card sales are Final.  No refunds or exchanges will be provided.  Some terms and conditions apply to gift cards.  Some but not all terms and conditions are referred to below.*

 

Terms & Conditions:

·         All gift cards sales are final.  No refunds or exchanges will be provided.

·         Gift card value is in Canadian currency.

·         Use of gift cards is subject to the terms and conditions expressed on the back of each card.  

·         Your use of a gift card is deemed proof of your acceptance of its terms and conditions.

·         Except for phone cards, calling cards, Visa, Master Card and American Express prepaid bank gift cards, there is no expiry date on gift cards.

·         Except for Visa, Master Card and American Express prepaid bank gift cards, there are no additional fees beyond the face value of the card.

·         Phone cards and calling cards are subject to taxes beyond the face value of the card.

·         Gift cards must be activated before use.

·         Customer is responsible for keeping the gift card activation slip as proof of purchase.

·         Gift cards will not be accepted if altered or mutilated.

·         In case of loss, theft or unauthorized use, we will not replace the gift card.

·         All gift cards will be sold between the hours of 8 a.m. and 10 p.m. only.

·         All gift card purchases with a total value of $250 or more, in one transaction, using a credit card, require photo identification.  

 

*Metro-Food Basics, Metro and A&P Gift Cards:

·         Metro-Food Basics gift cards can be used at all Metro and Food Basics Stores in Ontario and Quebec.

·         Metro-Food Basics gift cards can be checked for their balance at all Metro and Food Basics Stores in Ontario and Quebec.

·         Metro and A&P gift cards can be used and checked for their balance at Metro and Food Basics Stores in Ontario only.

·         A&P gift cards will be accepted at any time, including after their expiry date at Metro and Food Basics Stores in Ontario only.

·         Use of Metro-Food Basics, Metro and A&P gift cards is subject to the terms and conditions expressed on the cards.

 

*Exceptions:

·         AIR MILES Reward Miles are not earned on gift card purchases.

·         AIR MILES Reward Certificates cannot be used to purchase gift cards at Metro Stores in Ontario or Food Basics Stores in Ontario.  .  

 

*Some exceptions may apply. 
Effective March 2011, Ontario Only
We reserve the right to make final decisions regarding Gift Cards.